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Any business that operates without a clear strategy will have difficulty growing. Their employees don’t know the right way to do the work.
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Therefore, your organization must have a document that clearly shows how employees, by roles and departments, will perform their work and work together with other departments.
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These step-by-step documents often include your company’s policies and personnel guidelines to ensure the best possible service delivery to your customers.
In this guide, I share 53 principles and practice examples that you can easily adapt to create these documents from start to finish. They are presented by industry and category to facilitate search and identification.
Below are 53 principles and practices that you can apply to your business. Let’s review each one.
It is a general office policy and document management system that includes documents from HR, business and workplace, administrative records, employee welfare and many others.
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These documents manage the recruitment of employees, employee relations, customer relations, service delivery, and more. Below are some examples in this section:
The employee behavior model helps you clearly and carefully communicate your needs to your employees. It lets your employees know the duties and responsibilities you expect them to perform and how you want them to perform their jobs.
Plan well and implement, to ensure that you do not have problems with employees because the expectations are met.
This hiring process and selection policy helps you create a custom approach for customizing your hiring process.
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This will help you understand what needs to be there and why you need to make it available in order to attract the right talent and plan for their permanent stay with your company.
By ensuring that all employees have the company’s policies on the use of IT resources, including the Internet, e-mail and personal systems, you encourage employees to understand how they can use them. machines in the organization.
This template helps you create an internet and email policy from scratch, and you can add a BYOD (Bring Your Own Device) feature to include the use of personal devices and public access. they give. information system.
Have you ever seen a customer service representative tell a customer to put everything on hold because you want to call them? This should not happen when you are working.
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This mobile phone policy and practice guide shows employers how to use personal phones. during working hours. It tells you what type of device you should use to make or receive calls, send messages, send text messages, and more. In addition, it is mentioned separately when certain calls should be made in urgent situations.
The smoke-free policy and practice are designed to protect all employees, both smokers and non-smokers, as well as visitors. the company or customers. It also ensures that everyone is aware of the negative effects of smoking and that everyone understands their rights and responsibilities, as this is in line with the organization’s policies for the well-being of employees.
The purpose of this policy is to provide employees and supervisors with clear guidelines on the use of chemicals in the workplace to maintain safety and health. respect of all employees. This example gives you instructions on how to create one for your business.
Health and safety policies and procedures link health and safety to all of your company’s operations. This includes hazard identification methods, hazard analysis and implementation of control strategies.
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The aim is to reduce the risk of injury to people and property and to ensure compliance and compliance with health and safety laws relating to working conditions and the environment of work
This anti-discrimination and anti-harassment policy requires that each company and its managers respect the differences of their partners, such as race, color, religion and belief.
It also includes employee orientation, recruitment and selection, position and benefits, training and promotion, division. the tasks, work shifts, working hours, holiday arrangements, heavy work, equipment and transportation, etc. must be agreed upon from the end of the contract. recorded.
This Grievance Policy and Procedures outlines how employees can effectively raise their grievances. It also shows managers and supervisors how to identify each incident that scares employees or may interfere with good work so that the issue can be resolved as soon as possible.
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This provides an opportunity for employees to express their grievances in order to create a supportive and happy workplace.
Dismissing an employee is a negative situation. This policy and procedure is intended to regulate and provide guidance on the management and termination of employees. This includes all areas of discipline and dismissal.
Every employee is an ambassador of the organization. Therefore, what you say or do on social media must be consistent with the principles and policies of the organization.
It depends on how you write content for different channels such as blogs, wikis, microblogs, message boards, chat rooms, e-newsletters, online publications, websites, etc.
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The contractor’s policies and procedures determine how the contractor will approach your company. It emphasizes the ability of the person and the project he completes.
It also explains where they can visit the organization and what contacts they can make outside of business hours.
Quality assurance is important for all companies. Many smart companies are successful because their customers know the quality of the products they produce.
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It’s a strategy and strategy to help you create a roadmap for growing your customer base.
These policies and guidelines for the use of information and communication technology equipment provide guidance on the appropriate use of ICT equipment such as computers. and online resources by your staff.
These documents provide relevant ICT resources and encourage users to understand their rights and responsibilities in protecting company sites.
Tax policy examples and examples of organizational strategies that affect changes in company spending or taxes. These financial statements define the roles, management and responsibilities of your company and employees in the implementation of important management functions and activities.
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It also includes the type of medical treatment, the number of days that the employee can take sick leave, the benefits that the employee is entitled to if he has a chronic illness, and other things.
The office maintenance policy and operating document contain management procedures for the maintenance of workplaces. This model coordinates each program and shows how it interacts with other departments.
It also includes the acquisition and maintenance of all buildings, production equipment, utilities, communication services and other assets in the office.
The policy and practice policy includes the basic rules that guide matters within the organization. It involves a team that provides management that is shared across multiple business units or functions.
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The Return to Work Policy and Procedure template covers reporting injuries, the medical treatment they receive and how to deal with emergencies.
It emphasizes that electronic communications must be used professionally and legally and not violate business confidentiality or other confidential information.
The Incident Management Policy provides guidance on how to respond to a major incident or incident. This is accomplished by implementing a recovery plan for the critical business operations of the organization after the incident. As a document the plan B is useful in case of emergencies.
A social media or social media practice policy and practice to ensure that there is a risk that is considered a’ unpublished and provide positive feedback when your audience posts negative comments.
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A fixed asset policy and accounting model include a company’s assets that cannot be easily converted into cash, such as land, buildings and equipment.
It offers a powerful and comprehensive asset management guide to guide employees and employers in the right direction when making asset decisions.
A product and service management model helps fill the missing link between product concept, use case, product design, development, implementation and testing.
It fosters collaboration between information, engineering and software development to ensure that products are designed, manufactured, delivered and supported effectively. to ensure good organization and customer satisfaction.
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It records the research start date, schedule, budget, methodology, process and desired outcomes of the project. It is also a tool to quickly get management approval when starting a new business.
It includes the conduct and procedures that a company or a company’s service representative should follow when dealing with customers.
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